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We invite you to place an order through our website. For payment on our website we accept all credit cards which are processed through Paypal. Only ground shipping within the USA is available at this time. Orders being shipped outside the US or that require expedited shipping need more service therefore we ask that you place your orders via phone, email or simply leave us a voice mail and we'll gladly call you back. For phone and email orders we accept Visa and Mastercard only. SALES ARE FINAL SO PLEASE MAKE YOUR SELECTIONS CAREFULLY.
Shipping and handling rates within the United States are as follows in US dollars. We are currently shipping out via priority mail. Contact us directly for expedited quotes.
| Total Order | Shipping |
| up to $20.00 | $6.50 |
| $20.01 to $50.00 | $8.00 |
| $50.01 to $75.00 | $10.00 |
| $75.01 to $100.00 | $13.00 |
| $100.01 to $150.00 | $16.00 |
| $150.01 to $200.00 | $19.00 |
| $200.01 to $300.00 | $24.00 |
| $300.01 and up | $30.00 |
(Goods being shipped to Ohio addresses: there will be a 7% sales tax added to your sales before shipping and handling charges are added)
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It is very important to us that you are fully satisfied. Should you experience a problem with your transaction, please call +1.937.548.2100 or email us to let us know. We will make every effort to respond within 2 business days. We are committed to resolving problems that may arise.
It is our goal to maintain adequate inventory of each item featured, however it may not always be possible and stock can change due to our great new finds. In the event you order an item that is out of stock we will contact you and advise when that item is due. If you need an item by a certain date we do advise you contact us prior to placing your order to check availability.
SALES ARE FINAL so please make selections carefully. We will gladly accept returns only if items are defective. Please report the damage within 7 days of receipt. We will be glad to replace them or credit your account as you would like upon the return to us. Should you have questions or concerns about an item please contact us prior to placing your order and we will gladly assist you with the information you need to make your choices.
We will collect personal information only to process and ship your order, to provide customer service and to analyze and improve McMaster and Storm's online shopping experience. The information you provide will allow us to contact you about special offers, newly featured items or sales. If you would prefer not being notified about our promotions, please opt out by sending requests to mcmasterandstorm@embarqmail.com. We respect your privacy and do not share this information with anyone.
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